We are announcing some imminent changes to help keep your Moonfruit websites secure and up to date.
Adobe is retiring Flash Player at the end of 2020 which means that any websites using Flash will no longer display correctly, and you will need to replace this content with a suitable alternative. We will email all impacted customers with details of what action needs to be taken, along with a Q&A document and a video showing how to replace the Flash components. Our support team will also be available via chat, email, or phone to help customers migrate from Flash-enabled websites to HTML-based sites.
We are applying SSL Certificates to all Moonfruit websites, so they use HTTPS, ensuring the security of website data transfers. We will do this automatically, but customers will not be able to benefit from SSL security until they have replaced their Flash components.
Due to the costs associated with these pieces of work, along with the recent upgrade to our new content delivery provider Cloudflare, and in line with previous communications we unfortunately need to increase our prices accordingly by 20%. We of course appreciate that these are challenging times for all businesses, therefore any price increase will be capped at a maximum of £2 per month or £24 a year. This will be introduced from Monday 12 October as follows:
Customers paying annually will incur a 20% price increase from their annual renewal date
Customers paying monthly will incur the increase from their next monthly payment date
A limited number of our customers already have SSL enabled websites, and are paying a subscription for this. When the new price increase comes into effect, they will no longer be required to pay this separate subscription.
Please be assured we have made every effort to keep this increase - the first in many years - to a minimum and that our prices remain extremely competitive. We greatly appreciate your continued business and support but if you have any questions or concerns regarding this, please feel free to contact us via the chat support.
The Moonfruit Team