Advice and answers from the Moonfruit Team

      

We offer a 14-day Money Back Guarantee on new subscriptions. To request a refund, please chat to our support team via the live chat option below. (You'll need to be logged into your account to do this).


You'll receive a complete refund if you cancel a package and request a refund through the Support team within 14 days from the date of your initial payment.

However, if you use one or more of the free domain vouchers provided with a subscription, then we reserve the right to cover the cost of all vouchers used and refund the difference - if any remains. Requesting a refund on your subscription makes this voucher offer null and void.

NB: The 14-day Money Back Guarantee applies to our subscription packages only.

    

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