View your subscription status 

  • Login via Moonfruit.com > Click the menu icon in the top right corner > 'Billing'.
  • On the right-hand side, you can see your next renewal date. Unless you cancel the subscription, payment will be taken on this date to renew your subscription automatically. 
  • To cancel, click 'Manage my billing', scroll down the page, click 'Cancel subscription' and follow the steps to confirm the cancellation.
  • If the subscription is cancelled, a 'Cancelled' status will show on this page.

 

View or update payment details

  • Login via Moonfruit.com > Click the menu icon in the top right corner > 'Billing'.
  • Click 'Manage my billing' on the right.
  • Here you can see the current card used for your subscription. If you add new card details these will replace the current card information to ensure that your payments continue without interruption.

 

View subscription payments

  • Login via Moonfruit.com > Click the menu icon in the top right corner > 'Billing'.
  • Payments taken are marked with a 'Processed' status, and failed payments are displayed in red. The date payment is taken is displayed in the 'Date' column.
  • You can view the period a specific payment covers in the 'Service Period' column.


VAT Invoices

  • Login via Moonfruit.com > Click the menu icon in the top right corner > 'Billing'.
  • Click the arrow icon in the invoice column to download your invoice as a PDF.

FAQs

The invoice I want is not listed, how can I get that?
Get is touch with Support using the chat and we will email it to you.

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